RETURN POLICY
Last updated September 14, 2022
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within sixty (60) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at info@tesseract.watch. We will email you back a shipping label. Please print out the label and place the item back in its original packaging. Attach the label to the package and drop it off at your nearest drop off location. We will include more details about this in the return email
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fourteen (14) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
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- A 10% restocking fee will be charged for all returns.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: